Privacy

Effective Date: July 20, 2025
Last Updated: July 20, 2025

Introduction

Welcome to NIXR ("we," "our," or "us"). NIXR is a nicotine cessation support application designed to help users quit smoking, vaping, and other forms of nicotine use through personalized support, peer connections, and evidence-based tools.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use the App, and information from third-party services integrated with our App.

Information You Provide to Us

  • Email Address (optional): Only collected if you choose to create an account instead of using anonymous authentication
  • Username: Display name you choose for the buddy system
  • Profile Information: Avatar and any optional profile details you provide

Health and Wellness Data

  • Nicotine Usage Information: Type of nicotine use (cigarettes, vaping, chewing tobacco, pouches), quantity per day
  • Quit Journey Data: Quit date, reasons for quitting, triggers, cravings
  • Progress Metrics: Days quit, money saved, health milestones achieved

User-Generated Content

  • Journal Entries: Personal reflections, mood tracking, and notes about your quit journey
  • Buddy Messages: Messages exchanged with your accountability partners
  • Support Requests: Any communications with our support team

Information Collected Automatically

Device and Usage Information

  • User Identifier: Unique anonymous or account-based identifier
  • Device Identifier: Device-specific identifiers used by our service providers
  • Usage Data: Features used, screens viewed, actions taken within the App
  • Performance Data: App load times, crash reports, and technical diagnostics

Analytics Information

  • Product Interaction: How you interact with App features
  • Session Data: Frequency and duration of App use
  • Feature Adoption: Which features you use and how often

Information from Third-Party Services

We integrate with the following third-party services that may collect information:

  • Supabase: Our backend service for authentication and data storage
  • RevenueCat: Subscription and in-app purchase management
  • Sentry: Error tracking and performance monitoring (when implemented)
  • Expo: Development platform that provides basic analytics

How We Use Your Information

We use the information we collect to: Provide and Improve Our Services

  • Enable core App features including progress tracking, journaling, and buddy connections
  • Personalize your experience, including AI coach responses and buddy matching
  • Analyze usage patterns to improve App functionality and user experience
  • Fix technical issues and improve App performance

Support Your Quit Journey

  • Track your progress and milestones
  • Provide personalized insights and recommendations through our AI coach Nova
  • Connect you with compatible accountability buddies
  • Send reminders and motivational content (if notifications enabled)

Ensure Safety and Security

  • Authenticate users and prevent unauthorized access
  • Detect and prevent fraud or abuse
  • Maintain the security and integrity of our services

Legal and Compliance

  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect our rights and the rights of other users

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

With Your Consent

  • When you explicitly agree to share information
  • When you choose to make certain information visible to buddies

Service Providers

We share information with third-party service providers that help us operate our App:

  • Supabase: Backend infrastructure and data storage
  • RevenueCat: Payment processing and subscription management
  • Sentry: Crash reporting and performance monitoring
  • Apple/Google: App distribution and payment processing

Legal Requirements

We may disclose information if required by law or if we believe such action is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the safety of users or the public

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Limited access to personal information by authorized personnelHowever, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

  • You have the right to request access to the personal information we hold about you and receive a copy in a portable format.

Correction

  • You have the right to request correction of inaccurate personal information.

Deletion

  • You have the right to request deletion of your personal information, subject to certain exceptions.

Opt-Out Rights

You can opt out of:

  • Marketing communications (though we don’t currently send marketing emails)
  • Certain data collection through your device settings

California Privacy Rights (CCPA)

California residents have additional rights including:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights

European Privacy Rights (GDPR)

European users have additional rights including:

  • Right to object to processing
  • Right to restrict processing
  • Right to data portability
  • Right to withdraw consent

To exercise any of these rights, please contact us at privacy@nixrapp.com.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

  • Account Information: Retained while your account is active
  • Health Data: Retained to show your complete quit journey progress
  • User Content: Retained unless you delete it or request deletion
  • Analytics Data: Typically retained for 24 months
  • Deleted Account Data: Removed within 30 days of account deletion request

Children’s Privacy

NIXR is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Anonymous Users

We support anonymous usage of our App. If you choose to use NIXR anonymously:

  • No email or identifying information is required
  • Your data is associated only with an anonymous identifier
  • You can upgrade to a full account at any time
  • Anonymous accounts have the same privacy protections as registered accounts

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy in the App
  • Updating the “Last Updated” date at the top of this policy
  • Sending notice to registered users (if changes are material)

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Colorfull, Inc.

Email: privacy@nixrapp.com

Support: https://nixrapp.com/support

For privacy-specific requests, please use the subject line “Privacy Request” in your email.

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